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  Core Business / Business / Commercial Services

Customer Interaction Services

Call Center Solutions and Marketing Strategies
for Customer Acquisition & Retention, Technical Support, and Customer Care

  • Our group of companies offers a full range of services to support the sales, service and marketing needs of our clients in many industry segments.
  • All of our live and automated calls originate in the USA. However, at your specific request, we do have near-shore and off-shore call centers available in Canada, the Philippines, and India.

    This is a list of our commercial services:

     Live outbound Customer Acquisition and Retention.
     Live inbound Customer Care.
     Automated outbound New Customer Welcome.
     Automated inbound Product and Service Evaluation.
     Live Outbound Sales & Lead Generation.
     Live and automated Credit & Collections.
     Live hosted Teleconferencing Services with voice and IVR touch tone survey capability.
     Qualitative and Quantitative Research Services.
     Email and Fax Broadcasting Services.
     Caller ID Messaging and Text Messaging

    This is a partial list of our expertise in these areas:

     End to End new customer Acquisition
     Handset provisioning
     Data/feature sales
     Welcome call
     Life Cycle management
     New equipment upgrades
     Contract renewal
     Rate plan migration
     Other cross sell/up sell revenue products
     Affinity offers/sales
     Save team
     Win back
     Customer/Tech support

    A test or demonstration utilizing your criteria can be arranged at your convenience.

    Please view the attached Power Point presentation for
    more details.

    Click on the link below for details of these services.

    Call Center Solutions

    Also available for one-time, short or long-term services.

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