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Automated prerecorded outbound messaging, touch-tone, digital voice and patch-through IVR (Interactive Voice Response) data collection system & services.


Our association of companies has five call centers that are eminently capable of satisfying virtually every auto dial call need you may have.

  • MCS specializes in web-centric based systems for outbound messaging and full IVR services, both client and vendor operated systems with 15,000 lines, scaleable to virtually any capacity.
  • DC specializes in high volume, vendor operated outbound messaging, with on-line order placement, 3 DH3's, scaleable to 5 DS3's.
  • DM specializes in vendor operated outbound messaging and inbound IVR services.
  • KM specializes in vendor operated inbound IVR services with scaleable capacity.
  • TW specializes in vendor operated outbound messaging and IVR services with virtually unlimited scaleable capacity by contract


Our web centric auto dial system:

  • Will allow you to be in complete control of all steps of your call jobs, and gives you call reports in real time.
  • This is especially helpful, if you will be doing odd-hour or remote programming of your calls, or if you need immediate call reports.
  • The system default is to automatically de-duplicate each database and mutliple databases - moving all duplicate numbers into a new database.
  • The system will not allow a connection to the same telephone number more than once per 24-hour period.
  • The system default is to not dial any calls before 8 am or after 9 pm in each time zone, worldwide.
  • The system has a built-in Do Not Call list building capability.
  • All of our vendors abide by all state and federal laws regarding commercial and political/non-profit, live and auto dail calls.
  • We insist that all of our customers use the system responsibily.
  • If you prefer, we can run your call sets for you the more traditional way (Vendor Programmed).

 


Click on any of the links below for details of automated call services.

Web-centric automated prerecorded outbound messaging, touch-tone, digital voice and patch-through IVR (Interactive Voice Response) data collection, call system.

Automated inbound messaging, touch-tone and digital voice IVR data collection call service.

 
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